Job Description
Job Description:
Acquire knowledge on HSBC products and procedures.
Efficiently handle inbound and outbound calls to resolve overseas customer queries.
Electronically process data and respond to customers queries pertaining to banking transaction from HSBC offices across the globe.
Desired Candidate Profile
Excellent English communication skills.
Ability to interpret and handle complex numerical data.
Excellent interpersonal and negotiating skills.
Good keyboard skills.
Flexibility to work in shifts.
Any Graduate/Undergraduate can apply.
Exp would be an added advantage.
Experience:0 – 4 Years Location:Hyderabad / SecunderabadEducation:UG – Any Graduate – Any Specialization,Graduation Not Required PG – Any PG Course – Any Specialization,Post Graduation Not Required Industry Type:BPO/ITES /CRM/Transcription Functional Area:ITES/BPO/KPO, Customer Service, Ops.Posted Date:27 Dec
Contact Details
Company Name:HSBC Electronic Data Processing India Pvt. Ltd
Website:http://www.hsbcglobalresourcing.com
Reference ID:HYD41
Keywords: ites bpo call center call centre cso cse french csr customer support fresher trainee bangalore
