Job Description Thomson Reuters is the world’s leading source of intelligent information for businesses and professionals. We combine industry expertise with innovative technology to deliver critical information to leading decision makers in the financial, legal, tax and accounting, scientific, healthcare and media markets, powered by the world’s most trusted news organization. With headquarters in New York and major operations in London and Eagan, Minnesota, Thomson Reuters employs more than 50,000 people in 93 countries. More information about Thomson Reuters and its financial performance can be found on www.ThomsonReuters.com.
Checks and verifies cost accounting, account payable records, prepares invoices and vouchers, types, files, posts ledger and general journal entries, and/or balances accounts payable and accounts receivable records. Uses office automated systems to input data, generate reports, conduct specialized research projects and respond to inquiries. May reconcile difficult accounts. May maintain a complete and systematic set of transactions in a specific phase of accounting.
Job Description:
Responsibility for handling incoming calls and e-mail requests relating to the status of customer receipts, invoice payments, expenses and completeness of information in order to process the Customer accounts, supplier invoices and employees expenses within the region in which the Business Service Centre operates.
Resolve problems and queries. Ensure customer receipts can be allocated and supplier invoices and employee expenses are paid once authorisation is received within the region in which the Business Service Centre operates.
Job Responsibities:
Use Oracle AR system to assist the GSC and collections team to resolve any issues relating to the allocation of customer receipts. Use Oracle AP system to ascertain history of supplier and notes relating to work in progress with respect to query resolution for specific suppliers. Track payment runs to ensure supplier or employee requests are processed.
Ensure employee expenses are reimbursed in a timely manner. To meet Service Level Agreement and productivity/cost targets.
Provide information to the Team Leader to assist in the tracking of performance for the settlement of supplier invoices and employee expense claims.
Provide data of nature of problems to assist in improving processes by performance targeted analysis.
Proactively suggesting improvements.
In addition to the above mentioned tasks the jobholder may be asked from time to time to assist with other activities within
Desired Profile Thomson Reuters employees take pride in providing our customers around the world with information that is timely, accurate, unbiased and trusted. We have a profound respect for the professions and customers we serve and define our success in terms of their success. Our work environment is dynamic, innovative and entrepreneurial. We have a result-oriented culture that demands excellence, agility, and the desire to move quickly and precisely to seize opportunities. Our environment is both challenging and supportive – we give employees the opportunity to develop their skills and do their best work.
Thomson Reuters values diversity of culture and thought and seeks talented, qualified employees in all its operations around the world regardless of race, gender, national origin, religion, sexual orientation, disability, age or any other protected classification under country or local law.
Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer.
Qualifications:
Graduate with good academic background
MS office Proficiency
Preferable candidate who’s exposed as a End-User applications like – SAP/Oracle
Requirements: (Mandatory)
2 – 3 years experience in a Voice/Semi-Voice MNC – BPO.
Flexible to work in varied shifts and to work over-time as in when required by the process/business.
Experience 2 – 7 Years
Industry Type Other
Functional Area ITES/BPO/KPO, Customer Service, Ops.
Education UG – B.Com – Commerce
PG – Any PG Course – Any Specialization
Location Bengaluru/Bangalore
Keywords Process Associate / Senior Process Associate – Customer Support Representative
Contact
Job Posted 24 Sep
Reference ACC00001321
