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Analyst/Sr. Analyst-central team - SED- Deutsche Bank

August 14th, 2008 by admin | Filed under ACCOUNTING, BANKING AND FINANCE.

Requisition ID 2012
Recruiter Jaya Kapoor
Hiring Manager Ekta Sinha
Full/Part Time Full-time
Location Mumbai,
Description CONTROL:DBOI Finance - Service Excellence Division
Deutsche Bank Finance Smartsourcing Program
Deutsche Bank’s Finance division is relocating roles from its Global Hubs to its Finance Service Center in Mumbai. This represents an outstanding opportunity to join a premier international investment bank and develop a deep understanding of complex investment banking products, international accounting standards and develop close working relationships with DB Finance colleagues and business clients worldwide.

Overview

The Finance division oversees the financial performance of Deutsche Bank. We advise senior management on the financial performance of all the areas of the bank. Finance is also involved in initiatives to help to lower costs, manage risk and improve performance through better forecast of financial and budgetary needs. We deliver information to our shareholders, creditors, tax authorities, regulatory authorities, and auditors.

Key responsibilities of SED roles

• Management and maintenance of the Balanced Scorecard through collation of the various Service Level Agreements (SLAs) and agreed upon Key Performance Indicators (KPIs)
• Execution of Client Satisfaction Surveys (CSATs)
• Issue Management and Resolution for Clients to ensure all issues raised are resolved in a manner meeting if not exceeding client expectations
• Facilitates standard implementation of key control points, ensuring compliance to DB Global SOX requirements
• Manages the process improvement drive (Six Sigma) by facilitating implementation of a standard methodology and proper documentation
• Business Continuity Plan implementation

Educational Qualifications
• Bachelor’s / Master’s degree in a Finance related subject (Commerce, Economics, Accounting etc) .
• Experience working on control framework, balanced scorecard, client management, six-sigma projects an advantage
• Management reporting (Analytical) background and BPO-Finance background preferable.
• Above average MS office competencies must .Good knowledge of Excel, Awareness of MS Access, knowledge of macros & pivot tables particularly useful. Microsoft project and MS Visio experience a plus.

Soft Skills
Communication
• Ability to communicate effectively (oral & written)
• Effective Client management skills.
• Focused on providing quality output
• Assertive communication.
Analytical abilities
• Displays a high degree of control awareness
• Has a natural intellectual curiosity
• Attention to detail
• Strong analytical / business problem-solving skills
Time management skills
• Well organized & able to clearly present results of work
• Ability to work under pressure and to deadlines
• Ability to manage own time
Drive and Motivation
• Passion for change and confidence in own abilities
• Aggressive and capability to execute directions independently.
• Be comfortable & willing to drive process improvement
• Diligent, thorough, shows initiative, good at follow ups and is proactive
***********************************************************

DBOI Finance - Service Excellence Division
Deutsche Bank Finance Smartsourcing Program
Deutsche Bank’s Finance division is relocating roles from its Global Hubs to its Finance Service Center in Mumbai. This represents an outstanding opportunity to join a premier international investment bank and develop a deep understanding of complex investment banking products, international accounting standards and develop close working relationships with DB Finance colleagues and business clients worldwide.

Overview

The Finance division oversees the financial performance of Deutsche Bank. We advise senior management on the financial performance of all the areas of the bank. Finance is also involved in initiatives to help to lower costs, manage risk and improve performance through better forecast of financial and budgetary needs. We deliver information to our shareholders, creditors, tax authorities, regulatory authorities, and auditors.

Key responsibilities of SED roles

• Issue Management and Resolution for Clients to ensure all issues raised are resolved in a manner meeting if not exceeding client expectations
• Liaise with both Sending and Receiving locations to facilitate effective implementation of process migration projects: managing and escalating all possible risks and issues and regular review of all migration dashboards
• Partner with the Global PMO to effectively maintain and continually improve on the process migration systems
• Collaborate with the Functional Domain heads to drive strict implementation of migration tollgates for all projects

Educational Qualifications
• Bachelor’s / Master’s degree in a Finance related subject (Commerce, Economics, Accounting etc)
• Experience working on process migrations, transition management, client management
• Analytical background and BPO Finance background preferable.
• Above average MS office competencies must .Good knowledge of Excel, Awareness of MS Access, knowledge of macros & pivot tables particularly useful. Microsoft project and MS Visio experience a plus.

Soft Skills
Communication
• Ability to communicate effectively (oral & written)
• Effective Client management skills.
• Focused on providing quality output
• Assertive communication.
Analytical abilities
• Displays a high degree of control awareness
• Has a natural intellectual curiosity
• Attention to detail
• Strong analytical / business problem-solving skills
Time management skills
• Well organized & able to clearly present results of work
• Ability to work under pressure and to deadlines
• Ability to manage own time
Drive and Motivation
• Passion for change and confidence in own abilities
• Aggressive and capability to execute directions independently.
• Be comfortable & willing to drive process improvement
• Diligent, thorough, shows initiative, good at follow ups and is proactive

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