Subscribe Feed (RSS)Technical support executive - Cybernet-SlashSupport
August 4th, 2008 by admin | Filed under BPO, ITES, CALL CENTER, Freshers.Job Description The Help Desk Technician will be responsible and accountable for providing technical computer system support.
Responsible and accountable for providing phone and first level technical support to internal and external users regarding all computer systems, network devices
Responsible and accountable for logging all calls, emails and walk-up requests in the call tracking system
Responsible for maintaining customer service levels and performance levels as required by the performance objectives set by Management.
Willing to work in International Time Zones.
Desired Profile Basic understanding of TCP/IP and network operations.
General PC hardware knowledge and experience.
Customer Service / Helpdesk experience required
Ability to work in a fast paced environment.
Ability to be an effective team player and be empathetic
Interested candidate can walk - in for an Interview between 10 am to 5 pm on Week days.
Contact Person - Sudhakar
Contact Number - 9710912316
Experience 0 - 2 Years
Industry Type BPO/ITES /CRM/Transcription
Functional Area ITES/BPO/KPO, Customer Service, Ops.
Education UG - Any Graduate - Any Specialization
PG - Any PG Course - Any Specialization;Post Graduation Not Required
Location Chennai
Keywords Networking, Excellent Communication
Contact Sudhakar
Cybernet - SlashSupport
2nd & 3rd Floor,
No. 81, MBC Towres,
T.T.K. Road, Alwarpet
Chennai,Tamil Nadu,INDIA 600018
Telephone 9710912316
Website www.csscorp.com
Job Posted 04 Aug
Reference RRF-1682
Jobs in: excellent communication, Jobs Chennai, Networking