Job Description
Responsibilities include:
- Helping our Mumbai customer base by getting their issues resolved through our product development vendors, and/or service partners.
- Managing customer issues and complains,
- Based on your customer experience, provide feedback for improvement of the platform, sales collateral, and vendor services.
Desired Candidate Profile
YOU SHOULD BE A PLEASENT, OUTGOING, AND FRIENDLY PERSON. PLEASE ENSURE THAT THE CV YOU SEND WITH YOUR APPLICATON SUBSTENTIATES THE KEY ATTRIBUTES FOR THIS OPENING, WHICH ARE:
- analytical skills, learning ability, interpersonal skills, and extraordinary ability to communicate (verbal as well as written).
- Ability to operate desktop computers, MS-Office (Word, Excel and Power Point). If you have worked on ANY business application, it will be a plus.
- Excellent command over English and Hindi. Fluency in Marathi and/or Gujrati will be an added plus.
Experience:0 – 2 Years Location:Mumbai Compensation:Rupees 2,00,000 – 3,00,000Education:UG – Any Graduate – Any Specialization PG – Post Graduation Not Required Industry Type:Media/Dotcom/ Entertainment Functional Area:ITES/BPO/KPO, Customer Service, Ops.Posted Date:23 Jul
Contact Details
Company Name: Agewell Technologies Pvt Ltd
Website: www.big-banyan.com
Executive Name: Maneesh
Reference ID:CSEx
Keywords: Customer Support DotCom
