Job Description
18 Months Exp in CC
Answering calls and interpreting information
Ensuring a high level of quality as defined in the Critical Success Criteria
Build customer relationships by understanding and meeting their needs to maximize customer retention
Desired Candidate Profile
Excellent spoken English with a neutral accent and reasonably good written communication skills.
Basic understanding of customer service.
Reasonable keyboard skills
MINIMUM 18 MONTHS’ CALL CENTER EXPERIENCEExperience:1 – 3 Years Location:Bengaluru/Bangalore Compensation:Commensurate with experience.Education:UG – Any Graduate – Any Specialization PG – Post Graduation Not Required Industry Type:BPO/ITES /CRM/Transcription Functional Area:ITES/BPO/KPO, Customer Service, Ops.Posted Date:16 Jun
Contact Details
Company Name:MNC Client of Resource Jockey
Website: www.resourcejockey.com
Executive Name:Ram
Address:Resource Jockey
# 102, 2nd Floor
5th Main, (SRR Kalyana Mantapa Road)
B Channasandra, KASTURI NAGAR
Bangalore – Karnataka ,INDIA 560043
Email Address: careers@resourcejockey.com
Telephone:91-080-41642555,9886133357, 9972002111
Reference ID:RJ04/CSR/US
Keywords: CSR, CSE, CSA, INBOUND
